78200X Dumps Update, Download Learning Materials To Prepare For The Avaya 78200X Exam

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Question 1:

A customer wants users to duplicate all of their Outlook contacts into the one-X® Portal personal directory. How would you recommend the users do this?

A. Inform the customer this is not recommended.

B. Import the Outlook contacts using a .csv format.

C. Add each Outlook contact individually into the personal directory.

D. Copy and paste all contacts from Outlook in their personal directory.

Correct Answer: B

Question 2:

To create and make changes to all aspects of the system, which mode in Manager do you select?

A. Installation Mode

B. Simplified View

C. Basic Edition

D. Configuration Mode

Correct Answer: D

Question 3:

Refer to the exhibit.

You have configured enough SIP channels to carry the expected communications load, but users are

reporting that sometimes they cannot call out and callers cannot get through. Based on the information in the exhibit, what is causing the problem?

A. The system is ignoring refresh messages.

B. The caller ID is not passed by some carriers.

C. The calls are being referred incorrectly.

D. The timer should be set to 2 minutes.

Correct Answer: B

Question 4:

When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites?

A. Advanced Small Community Networking

B. IP500 IP Office Multi-Site Network

C. IP500 Voice Networking Channels

D. Preferred Edition ?Messaging

Correct Answer: D

References: https://downloads.avaya.com/css/P8/documents/101005793

Question 5:

Which two methods are voicemails to email with the Voicemail Pro? (Choose two.)

A. Outlook

B. MAPI

C. SNMP

D. SMTP

E. TAPI

Correct Answer: BD

References: https://downloads.avaya.com/css/P8/documents/100174760 Page: 57

Question 6:

Which application must be installed on a separate server or hard drive partition when installing IP Office Server Edition?

A. Web Services

B. Voicemail Pro

C. Avaya Contact Recorder

D. one-X® Portal

E. Call Detail Records

Correct Answer: C

References: https://downloads.avaya.com/css/P8/documents/101005101 Page: 9

Question 7:

A customer has two main receptionists using SoftConsole; however, when they are on a break or at lunch, there are four back office workers that can open the SoftConsole on their PC to take calls to cover these periods.

How many licenses are required for this to work?

A. 8

B. 6

C. 2

D. 4

Correct Answer: D

References: http://www.ipofficeinfo.com/pdf/softconsoleinstall_en.pdf Page: 9

Question 8:

Which two licenses are required for Avaya Communicator? (Choose two.)

A. Power User

B. Basic User

C. Receptionist

D. Remote Worker

E. Office Worker

Correct Answer: AE

References: https://downloads.avaya.com/css/P8/documents/101005862

Question 9:

Session Border Control is a key component for QoS, security and routing, for a customer using which two components? (Choose two.)

A. Analogue devices

B. Remote Workers

C. Dect Users

D. PRI-Trunk

E. SIP-Trunk

Correct Answer: BE

References: https://downloads.avaya.com/css/P8/documents/100177106

Question 10:

When you connect to the IP Office using Monitor, the time, date, and IP address of the system you are connected to is displayed.

Which other key piece of information is displayed?

A. The last time the system was upgraded and to what version of software.

B. The name of the last user to connect to the system using Monitor.

C. The last time the system was rebooted.

D. The last time any changes were made to the system.

Correct Answer: C

References: https://downloads.avaya.com/css/P8/documents/100073350 Page: 12

Question 11:

Which IP Office 500 V2 base card supports both Analogue and Digital telephony?

A. the Combination card

B. the VCM Card

C. the TCM8 Card

D. the Base Carrier Card

Correct Answer: A

References: https://downloads.avaya.com/css/P8/documents/100075176

Question 12:

To allow a user access to the SSA tool for system monitoring and troubleshooting, which rights group in the security setting must the user have enabled?

A. System Status group

B. Installation group

C. Admin System

D. Maint Admin

Correct Answer: A

Question 13:

Which application must be used to access the IP Office Security Settings?

A. Web Self Administration Application

B. System Status Application

C. Monitor Application

D. Manager Application

Correct Answer: D

Question 14:

Which statement is an example of “Top Down Troubleshooting” with an IP Phone that is not working?

A. Check the IP Phone configuration and confirm that the gateway IP address is present.

B. Ping the telephone, and if successful, try to call it.

C. Swap out the telephone patch cord, and if the telephone boots up, call the telephone.

D. Listen for a dial tone, and if not heard, then check for an indicator light where the telephone is connected.

Correct Answer: D

References:

https://downloads.avaya.com/elmodocs2/ip_phones/r2_0/233507_2/lanad052.html

Question 15:

A customer has asked you to create a Hunt Group for the main incoming number. The Group has four members and is to be set to longest wait. The user\’s extension should ring for 10 seconds before trying the next available person.

Which timer do you set with the parameter of 10 seconds?

A. No answer time for the Hunt group

B. No answer time for the User

C. Fall-back timer

D. The Hunt Group overflow timer

Correct Answer: A

References:

https://downloads.avaya.com/css/P8/documents/100119917